Terms of Service
Effective August 22, 2026
Requests and acceptance
Submitting a service or quote request does not create a service agreement or guarantee availability. Work is accepted only when MT Tech Services LLC confirms the scope, schedule, commercial terms, and any site-specific requirements in writing.
Scope and changes
Service is limited to the accepted scope. Conditions found onsite, unavailable access, missing parts, inaccurate site information, or requested changes may affect timing and price. Material changes require client approval before additional work proceeds.
Site access and safety
The client is responsible for timely access, an authorized site contact, accurate restrictions and hazards, and permission to work on the identified systems. We may pause or stop work when conditions are unsafe, access is not authorized, or proceeding could damage systems or violate law or policy.
Equipment, credentials, and data
The client must provide approved equipment, licenses, credentials, backups, and vendor support when required by the scope. We are not responsible for defects in third-party products, carrier services, client-provided configurations, or systems outside the accepted work.
Fees and payment
Rates, travel, materials, cancellation terms, quote validity, and payment timing are governed by the accepted quote, work order, or written service agreement. Applicable taxes and approved additional work may be invoiced separately.
Service records and warranty
Closeout records document observed conditions, work performed, and test results at the time of service. Any workmanship warranty stated in an accepted quote or agreement applies only to the covered work and excludes later changes, misuse, third-party failures, and conditions outside our control.
Contact
Questions about these terms may be sent to tech@mttechservicesllc.com or discussed by phone at 305-307-9873.